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Privacy Policy

Deepleex
Last Updated: January 19, 2026

INTRODUCTION

Deepleex (“Deepleex”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at deepleex.ai (the “Site”) and use our AI-powered project planning and execution platform, including all related features, applications, and services (collectively, the “Deepleex Platform” or “Services”).

This Privacy Policy forms part of our Terms of Use and applies to all users of the Site and Services. By accessing or using the Site or Services, or by providing us with any personal information, you consent to the practices described in this Policy.

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last Updated” date. Your continued use of the Services after such changes constitutes acceptance of the revised Policy. Please review this page periodically.

WHAT INFORMATION DO WE COLLECT?

Personal Information “Personal Information” means any data that identifies or can be used to identify an individual (e.g., name, email, company name, job title, billing details). You can browse the Site without providing Personal Information. We only collect it when you voluntarily submit it, for example:

  • When creating an account or signing up for a trial/subscription
  • When submitting forms, booking demos, or contacting support
  • When uploading project data, tasks, or files to the Platform

Automatically Collected Information We use cookies, web beacons, pixels, and similar technologies to collect:

  • IP address and approximate location
  • Device type, browser, operating system
  • Pages visited, time spent, navigation patterns
  • Referral sources and clickstream data

These help us understand usage, improve the Platform, and provide better features. They do not directly collect Personal Information unless combined with other data. We use Google Analytics and similar tools for aggregated insights. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Project and Usage Data (Customer Content) When using the Platform, we collect data you upload or generate (projects, tasks, timelines, resource allocations, comments, attachments — “Customer Content”). This may include metadata about how you interact with features, including AI-generated forecasts and suggestions.

CONSENT

By providing Personal Information or using the Services, you consent to our collection, use, and disclosure as described here. You may withdraw consent at any time (subject to legal/contractual restrictions), but this may limit access to certain features or require account termination. We will inform you of consequences where applicable.

WHY WE COLLECT AND USE INFORMATION

We collect and use your information to:

  • Provide, maintain, personalize, and improve the Platform (including AI model training on anonymized/aggregated data)
  • Process subscriptions, payments, and billing
  • Communicate with you (support, updates, newsletters — with opt-out)
  • Analyze usage and performance to enhance forecasting accuracy and resource balancing
  • Prevent fraud, abuse, and ensure security
  • Comply with legal obligations
  • Conduct research, surveys, and product development

We may use anonymized/aggregated data (including from Customer Content) to train and improve our AI models, without re-identifying individuals.

HOW WE SHARE YOUR INFORMATION

We may share information:

  • With service providers (hosting, payment processors, analytics, support tools) who are bound by confidentiality and data protection obligations
  • In case of merger, acquisition, or sale of assets (with notice where required)
  • To comply with law, court orders, or protect rights/safety of Deepleex, users, or third parties
  • With your consent or at your direction

We do not sell your Personal Information. Aggregated/anonymized data may be shared for research or business purposes.

DATA SECURITY

We implement industry-standard technical, organizational, and physical measures to protect your data. However, no system is 100% secure — we cannot guarantee absolute security.

DATA RETENTION

We retain Personal Information only as long as necessary for the purposes collected, to comply with legal obligations, or resolve disputes. Customer Content is retained while your account is active; after termination, it may be deleted or anonymized per our retention schedule.

YOUR RIGHTS (INCLUDING GDPR)

If you are in the EU/EEA (or where similar laws apply), you have rights under GDPR:

  • Access, rectification, erasure (“right to be forgotten”)
  • Restriction of processing, objection
  • Data portability
  • Withdraw consent
  • Lodge a complaint with your supervisory authority (e.g., Hessischer Beauftragter für Datenschutz und Informationsfreiheit)

To exercise rights, contact support@deepleex.ai. We may verify your identity and respond within one month (extendable under GDPR). No fee usually applies, unless requests are excessive.

CHILDREN’S PRIVACY

Our Services are not directed to individuals under 16. We do not knowingly collect data from children under 16. If we become aware of such collection, we will delete it.

COOKIES AND TRACKING TECHNOLOGIES

See our Cookie Policy (linked in footer) for details. You can manage preferences via your browser or our consent banner. Opt-out from interest-based advertising via aboutads.info or similar tools.

CONTACT US

For questions, requests, or concerns:
Privacy Officer Deepleex
support@deepleex.ai

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